Sy, Thomas; Côté, Stéphane - In: Journal of Management Development 23 (2004) 5, pp. 437-455
both managers and employees to improve performance in matrix organizations by applying the four components of emotional … four interpersonal challenges that impede matrix performance: misaligned goals increase competition among employees, roles … and responsibilities are unclear, decision‐making is untimely and of possibly low quality, and silo‐focused employees do …