Collaboration is important in services, but may lead to interruptions. Professionals exercise discretion on when to preempt individual tasks to switch to collaborative tasks. Discretionary task switching can introduce changeover times when resuming the preempted task and thus can increase total...

In this paper we explore the usefulness of a particular model of bounded rationality in the context of voting to show a crucial relationship between uncertainty about players' actions (in the information that voters receive or in how they make their decisions) and levels of turnout. The model...