Lopes, Ana Isabel; Dens, Nathalie; De Pelsmacker, Patrick; … - In: Online Information Review 45 (2020) 1, pp. 1-20
Purpose: This study aims to assess the relative importance of the argument strength, argument sidedness, writing quality, number of arguments, rated review usefulness, summary review rating and number of reviews in determining the perceived usefulness and credibility of an online review....