Gao, Shang; Low, Sui Pheng; Lee, Sarah Xin Xuan - In: The TQM Journal 33 (2020) 2, pp. 338-357
Purpose: Due to the fragmented and complex nature of the construction industry, many countries, including Singapore, have progressively encouraged greater collaboration amongst major stakeholders in the industry. It is hoped that doing so will result in an increase in the quality of...