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Customer Familiarity and Its Effects on Satisfaction and Behavioral Intentions
Söderlund, Magnus - In: Psychology & marketing 19 (2002) 10, pp. 861-880
Persistent link: https://www.econbiz.de/10006972522
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"The organizational change imperative": an empirical examination of how work units in a learning context respond to increasing complexity
Söderlund, Magnus; Stein, Johan - In: Scandinavian journal of management 16 (2000) 2, pp. 145-166
Persistent link: https://www.econbiz.de/10006984351
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The retrospective and the prospective mind and the temporal framing of customer satisfaction
Söderlund, Magnus - In: European journal of marketing : EJM 37 (2003) 10, pp. 1375-1390
Persistent link: https://www.econbiz.de/10006083317
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Predicting purchasing behavior on business-to-business markets
Söderlund, Magnus; Vilgon, Mats; Gunnarsson, Jonas - In: European journal of marketing : EJM 35 (2001) 1-2, pp. 168-181
Persistent link: https://www.econbiz.de/10006091525
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Elbilar - tekniska möjligheter och marknadsspridning
Hultén, Staffan; Söderlund, Magnus - 1994
Persistent link: https://www.econbiz.de/10000888143
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The anatomy of increasing competition : a study of Swedish Telecom's decision makers and their cognitive map
Söderlund, Magnus - 1991
Persistent link: https://www.econbiz.de/10000808109
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Studenters förförst°aelse av ett akademiskt ämne och förh°allandet till inlärning : en studie av en kurs i marknadsföring
Söderlund, Magnus; Vilgon, Mats - 1994
Persistent link: https://www.econbiz.de/10000893517
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Positive social behaviors and suggestive selling in the same service encounter
Söderlund, Magnus - In: Managing service quality : MSQ ; an international journal 23 (2013) 4, pp. 305-320
Persistent link: https://www.econbiz.de/10010138727
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Making working in retailing interesting: A study of human resource management practices in Danish grocery retail chains
Söderlund, Magnus; Rosengren, Sara - In: Journal of retailing and consumer services 17 (2010) 2, pp. 97-109
Persistent link: https://www.econbiz.de/10008382056
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Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
Söderlund, Magnus; Julander, Claes-Robert - In: Journal of retailing and consumer services 16 (2009) 3, pp. 216-226
Persistent link: https://www.econbiz.de/10008241663