Patyal, Vishal Singh; Koilakuntla, Maddulety - In: Benchmarking: An International Journal 25 (2018) 5, pp. 1406-1428
Purpose: The purpose of this paper is to empirically examine the organizational culture (OC) of the competing values framework (CVF) on quality management (QM) practices. Specifically, it tests OC on two views, QM practices, i.e. the infrastructure quality and core QM practices....