Purpose: The purpose of this study is to empirically assess the relationship between the dimensions of creditworthiness and access to finance of small and medium-sized enterprises (SMEs) in Malaysia, with creditworthiness as the mediating variable. The lack of empirical research on the...

Purpose: The purpose of this paper is to examine the various factors that influence a small and medium enterprise’s (SME) decision to apply for bank loans. Design/methodology/approach: Data from survey responses of 145 SMEs from Selangor and the Federal Territory of Kuala Lumpur are used for...

Purpose – The purpose of this paper is to measure the influence of six university qualities, namely academic quality, academic staff quality, management quality, industrial linkage quality and facilities’ quality, on students’ total experience (STE) and emotional attachment....

Purpose – The purpose of this paper is to provide insights into the conduct of recruitment process outsourcing (RPO), based on a real-life case study of one company in Malaysia. The paper analyses the company’s process of recruitment outsourcing from beginning to end, in three sections: RPO...