Purpose – Increased public awareness of clinical failure and rising levels of litigation are spurring health policy makers in industrialized countries to mandate that clinicians report and investigate clinical errors and near misses. This paper seeks to understand the value of root cause...

Purpose – The purpose of this paper is to examine the relative efficiency and productivity of hospitals during the health reform process. Design/methodology/approach – Data envelopment analyses method (DEA) with the input‐oriented variable‐returns‐to‐scale model was used to calculate...

Purpose The purpose of this paper is to introduce and define Cognitive Big Data as a concept. Furthermore, it investigates what is really “new” in Big Data, as it seems to be a hyped-up concept that has emerged during recent years. The purpose is also to broaden the discussion around Big...

Purpose – The purpose of this paper is to develop a methodology for building a causality process to dynamically investigate system performance linkages, as implied by a strategic frame such as a quality management frame or the balance scorecard frame. Design/methodology/approach – The...

Purpose – Principal components analysis (PCA) is one of the foremost multivariate methods utilized in marketing and business research for data reduction, latent variable modeling, multicollinearity resolution, etc. However, while its optimal properties make PCA solutions unique, interpreting...