The paper investigated the causality among carbon emission, oil production and economic growth in Nigeria’s time series data for the period 1970 to 2013. It estimated an autoregressive distributed lag model and used granger causality mechanism to establish both the effects and causal nexus...

Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...

The paper investigated the causality among carbon emission, oil production and economic growth in Nigeria's time series data for the period 1970 to 2013. It estimated an autoregressive distributed lag model and used granger causality mechanism to establish both the effects and causal nexus among...

Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent's demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...