Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The … Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation. …This book presents a revolutionary approach to service innovation, combining an interdisciplinary perspective with a …

Industrial companies face the particular challenge of developing new products and services in traditionally goods … profitability growth, whereas the profitability of an average industrial company remains unaffected by its service innovation … activities, pointing to the challenge of managing the costs of service innovation in goods-centered environments. A moderation …