Andrea Rangone, Raffaello Balocco, Paolo Bassani, … - In: International Journal of Business Performance Management 4 (2002) 2/3/4, pp. 248-278
The belief that the internet may have a deep impact on the competitiveness of traditional enterprises (incumbents) and may cause major changes from several points of view (processes, market relations, collaboration, etc.) has created the need for an integrated and coordinated approach to...