We study a two-stage decision problem, namely, the allocation and deployment of reserved inventories (RIs) in a supply network with random demand surges. The demand surge follows a time-dependent stochastic process and our objective is to minimize the expected total unmet demand in the presence...

In this paper, we consider a single-server queuing system whose service quality is either high or low. The server, who knows the actual quality level, can signal such quality information to customers via revealing or concealing his queue length. Based on this and the observed queue length in the...

Problem Definition: We consider a setting where firms sell the same perishable products in two phases during each period, an early-bird-discount phase and a regular-price phase. When the discounted product is stocked-out, an early-bird customer either purchases the regular-price product as the...

We consider a queueing system in which customers are loss averse towards both price and delay attributes: customers compare these two attributes to their rational expectations of the outcomes, with losses being more painful than equal-sized gains being pleasant. We first study customers'...

Problem definition: A critical problem associated with ride-hailing platforms is safety for female users (riders and drivers). One way to resolve or at least alleviate this problem is to migrate from the commonly adopted gender-neutral "pooling" system that matches riders with drivers without...