Inder, Shivani; Sood, Kiran; Grima, Simon - In: Journal of Risk and Financial Management 15 (2022) 4, pp. 1-18
Technology is emerging as an as an important banking mode for customers, and although almost all the banks in India are offering Internet Banking, India faces problems related to the digital divide, e-frauds, and high rates of interest, amongst other things. This is causing concern in banks,...