Teng, Yi-Man; Wu, Kun-Shan; Wang, Wen-Cheng; Chen, Lin-Wen - In: Journal of Hospitality and Tourism Technology 14 (2023) 5, pp. 878-892
acceptance and use of technology (UTAUT), expectation-confirmation model (ECM) and trust to determine what factors influence … UTAUT theory, confirmation and trust significantly influence the satisfaction of FDA, and users’ satisfaction significantly …研究目的 本研究试图建立一个综合模型, 整合了来自统一接受和使用科技理论(UTAUT)、期望-确认模型(ECM)和信任等变量, 以确定影响消费者在COVID-19疫情爆发后继续使用食品外卖应用(FDA)的因素。 研究方法 …