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Continual process improvement for itil service operations : a lean perspective

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Crafting Efficiency in Managerial Costing System Design : An Integrated Design Science Approach

Buys, Pieter - 2024

Chapter 1: Introduction -- Chapter 2: A design science methodology -- Chapter 3: Systems thinking foundation -- Chapter 4: Business process considerations -- Chapter 5: Cost accounting perspectives -- Chapter 6: First EADR iteration: Problem refinement -- Chapter 7: Second EADR iteration:...

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