In this article, the authors propose a new hybrid approach based on a continuous Non-dominated Sorting Genetic Algorithm II (NSGA-II) and a neural network to refine the alignment results. This approach consists of three phases: (i) pre-alignment phase which allows to identify the formats of...

This article contributes to identifying the effectiveness of documents resources and services in public University Libraries, based on user's satisfaction. Our aim is to know the students' information needs in terms of customer expectations and identify the performance of library services. A...