The aim of this work is to review a specific learning analytics method - sentiment analysis - in the field of Higher Education, showing how it is employed to monitor student satisfaction on different platforms, and to propose an architecture of Sentiment Analysis for Higher Education purposes,...

Purpose: School quality relies on the educational institutions’ ability to establish an environment which enhances the pupils’ social and emotional well-being. School bullying negatively affects the school climate; hence, it is likely to trigger side effects on pupils’ behaviors and...