Purpose – The purpose of this paper is to examine the involvement levels and the information search activity of consumers purchasing credence services, in terms of the extent of the search and the information sources used. Design/methodology/approach – A survey was undertaken ( n =400)...

Purpose – The paper aims to explore the performance of redundancy and novelty mining in the business blogosphere, which has not been studied before. Design/methodology/approach – Novelty mining techniques are implemented to single out novel information out of a massive set of text documents....

Purpose – The purpose of this paper is the presentation of a new method for blog quality assessment. The method uses the temporal sequence of link creation events between blogs as an implicit source for the collective tacit knowledge of blog authors about blog quality....

Purpose – This study seeks to provide empirical evidence of relationships between organizational trust, knowledge transfer, creation and innovativeness at the firm level. It aims to hypothesize a mediational model implying that organizational trust is related to knowledge transfer, which will,...

Purpose – This paper aims to investigate the effect of team members' informational diversity (i.e. educational and functional dissimilarity) on team cooperation, focusing on the moderating role of long‐term time orientation. The authors theorize that teams' long‐term orientation moderates...

Purpose – The purpose of this paper is to propose the use of probabilistic expert systems (PES), as a tool for managing complex multivariate and highly structured information. The aim of this paper is to verify PES' effective potentiality in quality management. Design/methodology/approach –...

Purpose The purpose of this paper is to explore whether or not companies committed to quality management within the European Foundation for Quality Management (EFQM) Excellence Model framework use and manage the information in an efficient way, i.e., they have developed information capability....

Purpose – In today's digital economy, information secrecy is one of the essential apprehensions for businesses. Because of the uncertainty and multiple interpretations, most of the reviewed literature regarding business decision‐making revealed that decisions tend to be more fluid,...

This article shows first the problems of treating tourism as a product and analyses then the literature about information behavior of tourists, when they are making their decision for holidays. Empirical tests are dealing with data from eleven winter sport resorts, which were originally designed...