An overview of the literature on Internet social networking (ISN) is presented. The authors identify four dominant streams of research and review the key contributions to the field. The review reveals that the research field is fragmented and does not yet facilitate a general understanding of...

This book presents concepts and methodologies for the integration of business process management (BPM). It focuses on the managerial and organizational challenges of BPM, such as strategic and cultural alignment, governance and education of BPM stakeholders.