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The relationship among website quality,consumer satisfaction, and loyalty in Vietnamese banking sector
Le Van Huy; Pham Dinh Tuyen - In: Journal of economic development 22 (2015) 3, pp. 81-101
Persistent link: https://www.econbiz.de/10011564772
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Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran; Knutson, Bonnie J.; Vogt, Christine - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
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Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry : the mediating role of personal interac...
Fakharyan, Meysam; Omidvar, Sadaf; Khodadadian, … - In: Journal of travel and tourism marketing 31 (2014) 5/6, pp. 610-626
Persistent link: https://www.econbiz.de/10010405090
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Destination loyalty as a consequence of satisfaction and switching barriers
Vo Van Can - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 3, pp. 273-286
Persistent link: https://www.econbiz.de/10010406882
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The development of loyalty among novice and experienced customers of sport and fitness centres
Avourdiadou, Sevastia; Theodorakis, Nicholas D. - In: Sport management review 17 (2014) 4, pp. 419-431
Persistent link: https://www.econbiz.de/10010425676
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Customer satisfaction and loyalty in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.; Heiens, Richard A. - In: The international review of retail, distribution and … 25 (2015) 1, pp. 55-71
Persistent link: https://www.econbiz.de/10010502834
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Factors affecting Jordanian consumer loyalty toward cellular phone brand
Al-Hawary, Sulieman Ibraheem Shelash; Harahsheh, Sara … - In: International journal of economics and business research 7 (2014) 3, pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
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The empirical study of consumers' loyalty for display technology
Lin, Chiu Hui; Wu, Chih-Wen; Cheng, Yi-Han - In: Journal of business research : JBR 68 (2015) 11, pp. 2260-2265
Persistent link: https://www.econbiz.de/10011389323
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Outcomes of Perceived Online Webshop Quality: Empirical Evidence
Alexander Joseph Ibnu Wibowo - In: Market : review for marketing theory and practice 33 (2021) 2, pp. 149-164
Persistent link: https://www.econbiz.de/10012819195