The success of mobility as a service (MaaS) platforms, like Uber and Lyft, depends on how they manage their demand and the pool of drivers. In MaaS platforms, driver compensation has been at the forefront of discussion. Furthermore, since these platforms have only just been profitable, they are...

Care coordination involves shaping patient care activities and sharing information among all participants concerned with a patient’s care to achieve safe and effective care. The objectives of care coordination are to promote sharing of patients’ clinical information, keep patients and...

Proprietary software firms have recently begun to emulate the open source software community in opening up some of their software. We analyze this phenomenon in the context of resource allocation between fixing defects and the development of the next version of the software — an important...

Using an auction informed by analytics, the US Federal Communications Commission reallocated underutilized portions of the television spectrum. The revenue from this auction exceeded its cost by $7.3 billion, which went toward US deficit reduction. The author summarizes the Kiddoo et al. report...

Recommendation systems are critical tools for online retailers in their pursuit of enhanced operational performance and improved shopper experience. As such, firms invest heavily to improve their algorithms. Notwithstanding these efforts, there is usually a serious omission of demand-timing...

The accumulated evidence indicates that pure revenue models, such as free-access models and pure subscription fee based models, are not sufficient to support the survival of online information sellers. Hence, hybrid models based on a combination of subscription fees and advertising revenues are...