In business-to-business (B2B), e-tendering is often mandated in situations where significant amount of money is involved in procurement of goods and services. This study focuses on Order-to-Cash (O2C), a sub-process of the larger Inquiry-to-Cash (I2C) process – an e-tender driven internal...

Purpose: The purpose of this paper is to study practices associated with corporate brand alignment enacted by marketing managers in an emerging business to business market. Design/methodology/approach: The “Marketing-as-practice” perspective is used to examine brand alignment-related...

COVID-19 is not just a public health crisis. Its economic fallout is tremendous and still unknown. During and post-COVID, the business will not be as usual. Disaster and recovery management literature provides for ways of working through a crisis including recovery and preparedness. This article...

Purpose: Based on social science theories of customer's action such as theory of planned behaviour, theory of reasoned action, and technology acceptance model, this paper adopts belief–attitude–intention model to study impact of perceived process-belief of different stages of e-service...

Purpose: Material handling (MH) is an important facility in any manufacturing system. It facilitates the transport of in-process material from one workstation (WS) to another. MH devices do imply incurring capital costs and, therefore, minimizing their deployment without compromising on smooth...

The Basel II accord emphasizes risk sensitiveness for the capital of commercial banks. It recommends two methods, standardized approach and internal rating based (IRB) approach, for the estimation of risk capital requirements. Whereas, the former approach is based on external credit ratings, the...