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Zeithaml, Valerie A.; Berry, Leonard L.; Parasuraman, A. - 2009

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Berry, Leonard L.; Mirabito, Ann M. - In: Does marketing need reform? : fresh perspectives on the …, (pp. 295-299). 2006

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Berry, Leonard L.; Seltman, Kent D. - In: Business horizons 50 (2007) 3, pp. 199-209

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Shankar, Venkatesh; Berry, Leonard L.; Dotzel, Thomas - In: Harvard-Business-Manager : das Wissen der Besten 32 (2010) 1, pp. 56-63

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Berry, Leonard L.; Mirabito, Ann M.; Baun, William B. - In: Harvard business review : HBR 89 (2011) 3, pp. 20-23

Persistent link: https://www.econbiz.de/10008901103

Berry, Leonard L.; Mirabito, Ann M. - In: Business horizons 53 (2010) 2, pp. 157-169

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Berry, Leonard L.; Mirabito, Ann M.; Baun, William B. - In: Harvard business review : HBR 88 (2010) 12, pp. 104-112

Persistent link: https://www.econbiz.de/10008779297

Berry, Leonard L.; Bendapudi, Neeli - In: Harvard business review on managing health care, (pp. 73-88). 2007

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Parish, Janet Turner; Berry, Leonard L.; Lam, Shun Yin - In: Journal of service research : JSR 10 (2007/08) 3, pp. 220-238

Persistent link: https://www.econbiz.de/10003705566

Berry, Leonard L.; Seiders, Kathleen - In: Business horizons 51 (2008) 1, pp. 29-37

Persistent link: https://www.econbiz.de/10003708226

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