Small businesses dominate the tourism and hospitality industry worldwide and are of critical importance for the competitiveness of destinations. Small/family hotel businesses are characterised by a number of specific business processes which generate particular training and educational needs. It...

Purpose – The purpose of this article is to evaluatethe leadership skills and entrepreneur's or owner/manager's ability to motivateapprentices and other young employees. Specifically, the article investigatesyoung employees' perceptions about leadership and motivational behaviour insmall- and...