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Application performance management : measuring and optimizing the digital customer experience

Hoorn, André van; Siegl, Stefan - 2018

Persistent link: https://www.econbiz.de/10012058446

What do Airbnb users care about? : an analysis of online review comments

Cheng, Mingming; Jin, Xin - In: International journal of hospitality management 76 (2019) 1, pp. 58-70

Persistent link: https://www.econbiz.de/10011981833

Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting

Zhou, Ronggang; Wang, Xiaorui; Shi, Yuhan; Zhang, Renqian; … - In: Electronic commerce research 19 (2019) 3, pp. 477-499

Persistent link: https://www.econbiz.de/10012099746

Consumer.Click.Commece : Touchpoint entlang der Online-Customer-Journey

Bamberger, Sandra; Saffertmüller, Verena; Grüblbauer, … - In: Transfer : Zeitschrift für Kommunikation und … 65 (2019) 1, pp. 47-54

Persistent link: https://www.econbiz.de/10012003562

Strategic values of cloud computing transformation : a multi-case study of 173 adopters

Makhlouf, Mohamed; Allal-Chérif, Oihab - In: Journal of global information management : an official … 27 (2019) 1, pp. 128-143

Persistent link: https://www.econbiz.de/10012006649

Motivations for customer revisit behavior in online review comments : analyzing the role of user experience using big data approaches

Park, Eunil - In: Journal of retailing and consumer services 51 (2019), pp. 14-18

Persistent link: https://www.econbiz.de/10012114925

Eine netnografische Analyse der Nutzererfahrungen mit E-Rollern

Paetz, Alexandra-Gwyn; Landzettel, Lisa; Jochem, Patrick; … - 2013

Die Verbreitung der Elektromobilität im Individualverkehr wird derzeit politisch gefördert, da sie als eine Maßnahme zur Senkung der Treibhausgasemissionen gesehen wird. Neben elektrisch angetriebenen Pkw bringen Automobilhersteller zunehmend auch elektrische Zweiräder auf den Markt. Diese...

Persistent link: https://www.econbiz.de/10011833344

On the road to an electric mobility mass market : how can early adopters be characterized?

Ensslen, Axel; Paetz, Alexandra-Gwyn; Babrowski, Sonja; … - Workshop “Future Mobility - Markets and Policy … - 2015

Different field trials and corresponding acceptance studies with new technologies have been carried out between 2010 and 2013 at the Chair of Energy Economics at the Karlsruhe Institute of Technology (KIT). Those involved Electric Vehicle (EV) users, Liquefied Petroleum Gas (LPG) and Compressed...

Persistent link: https://www.econbiz.de/10011833428

Developing online illustrative and participatory tools for urban planning : towards open innovation and co-production through citizen engagement

Oksman, Virpi; Kulju, Minna - In: International journal of services technology and management 23 (2017) 5/6, pp. 445-464

Persistent link: https://www.econbiz.de/10011844620

Customer integration 4.0 : leveraging customer knowledge in innovation processes by using digital technologies

Füller, Kathrin Jasmin - 2017

Persistent link: https://www.econbiz.de/10011809713