Traditional ways of managing information technology (IT) service providers are no longer applicable as companies use more and more services provisioned in the cloud. Therefore, organizations are looking for new ways to manage their relationship with cloud providers. The shift from...

Abstract Cloud computing is a new technology that pushes all aspects of the business to rapid evolution, including performance measurement systems (PMSs). This paper develops a PMS, according to Contingency Theory, which includes five perspectives: cost effectiveness, productivity, flexibility,...

Cloud sourcing and cloud computing have become de-facto standards in recent years for a range of applications. Cloud solutions are attractive for a number of reasons including ease of use, pricing, availability, scalability, and reliability. In particular, small and medium enterprises (SMEs)...

Cloud sourcing and cloud computing have become de-facto standards in recent years for a range of applications. Cloud solutions are attractive for a number of reasons including ease of use, pricing, availability, scalability, and reliability. In particular, small and medium enterprises (SMEs)...

Cloud sourcing and cloud computing have become de-facto standards in recent years for a range of applications. Cloud solutions are attractive for a number of reasons including ease of use, pricing, availability, scalability, and reliability. In particular, small and medium enterprises (SMEs)...