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31
Facebook pages content, does it really matter? : consumers' responses to luxury hotel posts with emotional and informational content
Cervellon, Marie-Cécile
;
Galipienzo, Danielle
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 428-437
Persistent link: https://www.econbiz.de/10011312519
Saved in:
32
Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman
;
Agbemabiese, George Cudjoe
;
Kodua, Prince
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
Saved in:
33
Exploring the antecedents of intentions to leave the job : the case of luxury hotel staff
Mohsin, Asad
;
Lengler, Jorge
;
Kumar, Bhupesh
- In:
International journal of hospitality management
35
(
2013
),
pp. 48-58
Persistent link: https://www.econbiz.de/10010225930
Saved in:
34
Emerging definitions of boutique and lifestyle hotels : a Delphi study
Jones, David L.
;
Day, Jonathon
;
Quadri-Felitti, Donna
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 715-731
Persistent link: https://www.econbiz.de/10010246292
Saved in:
35
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Saved in:
36
Branding luxury hotels : evidence from the analysis of consumers' "big" visual data on TripAdvisor
Giglio, Simona
;
Pantano, Eleonora
;
Bilotta, Eleonora
; …
- In:
Journal of business research : JBR
119
(
2020
),
pp. 495-501
Persistent link: https://www.econbiz.de/10012417034
Saved in:
37
The impact of the Covid-19 pandemic on customer experience design : the hotel managers' perspective
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495103
Saved in:
38
The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao
- In:
International journal of services, economics and management
11
(
2020
)
1
,
pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
Saved in:
39
Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands
Xie, Lishan
;
Li, Yaoqi
;
Che, Sheng-Hsiang
;
Huan, Tzung-cheng
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1826-1847
Persistent link: https://www.econbiz.de/10011624165
Saved in:
40
Technology readiness and satisfaction in Vietnam's luxury hotels
Le Van Huy
;
Pham Thi Hoan Nguyen
;
Pham, Long
;
Berry, Ronald
- In:
International journal of management and decision making …
18
(
2019
)
2
,
pp. 183-208
Persistent link: https://www.econbiz.de/10012106734
Saved in:
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