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Impact of managerial communication, managerial support, and organizational culture difference on turnover intention : a tale of two merged banks
Leon, Myra V. de - In: Problems and perspectives in management : PPM ; … 18 (2020) 4, pp. 376-387
Persistent link: https://www.econbiz.de/10012513405
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The impact of job satisfaction, organizational commitment and demographic factors on turnover intentions of accounting professionals in auditing firms in the Philippines with moder...
Tubay, Jerwin B. - In: DLSU business & economics review 30 (2020) 1, pp. 83-91
Persistent link: https://www.econbiz.de/10013470880
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Influence of self-service technology (SST) servicequality dimensions as a second-order factor onperceived value and customer satisfaction in amobile banking application
Leon, Myra V. de; Atienza, Ringgold P.; Susilo, Daniel - In: Cogent business & management 7 (2020) 1, pp. 1-17
Banks offer technology-based self-service banking such as mobile banking applications to keep up with technological advancement. The usage of this application requires quality service delivery. However, there is a dearth of literature on post-adoption and service quality assessment of mobile...
Persistent link: https://www.econbiz.de/10012626622
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Influence of self-service technology (SST) service quality dimensions as a second-order factor on perceived value and customer satisfaction in a mobile banking application
de Leon, Myra V.; Atienza, Ringgold P.; Susilo, Daniel - In: Cogent Business & Management 7 (2020) 1, pp. 1-17
Banks offer technology-based self-service banking such as mobile banking applications to keep up with technological advancement. The usage of this application requires quality service delivery. However, there is a dearth of literature on post-adoption and service quality assessment of mobile...
Persistent link: https://www.econbiz.de/10012657191