AbstractThe following sections are included:SummaryIntroductionMotivationEvaluation frameworkMethodologyData selection and acquisitionSample characteristicsEvaluation methodData AnalysisIT budget trendsTechnology adoptionInternal organizationIT and business process outsourcingTrading...

AbstractThe following sections are included:SummaryIntroductionResearch MethodResults of the SurveyAdoption of ICT by SMEAllocation of budget for IT products/servicesIssues at workplaceSMEs business process outsourcingCustomer relationshipsTrading partners and impact of globalizationImpact of IT...

AbstractThe following sections are included:SummaryIntroductionMethodologyFindings from the Case StudyImpact of digital communication on the serviceOutsourcing, standardization and concentrationActors’ proximity and resources autonomyConclusionsBibliographyAbout the Authors

AbstractThe following sections are included:SummaryIntroductionLiterature ReviewFirm, customer, and productsDefinitions of servitizationServitization process, model and strategyEffects of servitizationServitization FrameworkMarketCompetencies in the supply chainProduct-service-knowledge system...

The article tackles the question of the ever growing importance of soft factors of production in the process of competitive advantage for contemporary enterprises. This condition has resulted of turbulent environment characterized by increasing competition, generalized uncertainty and...

Taking as a basis for discussion the Schumpeter’s innovation theory, this paper analyses the relationship between enterprises activity in the field of research and development and their efficiency at the core business level. This analysis was performed in two ways – with the assumption shift...

The technological convergence, or the technological fusion, has become more important to create new technologies as well as new industries. As increasing of importance, we reviewed the IPC co-classification and citation information of the United States and Korean patents in 2009, 2010 and 2011....

In order to enhance the efficiency of the fiscal management on research and development (R&D) programs, since 2008 the Korean government has applied the preliminary feasibility study (PFS) to newly proposed national R&D programs of which total budget exceeding about $50 million including about...

We study the value of innovation in a case study of one of the most visible innovative products in recent years, Apple’s iPhone. The value effects of news announcements, patent publications, and trademarks relating to iPhone are taken into account. Our estimate of the lower bound on the value...

The paper presents roles of information and communication technologies in innovation processes in services. Research method has been a case study due to the lack of empirical studies of innovation processes in Serbia. The paper analyses four original service innovation projects which have been...