Developing new technologies pose challenges for modern organizations, including service organizations. The main goal of the article was to present the results of exploration of the passenger car repair process using the Celonis Snap program in the example of an authorized service station....

Professional ethics may reduce transaction costs and improve relations between intermediaries and customers. In this article, a general overview of the basic principles of professional ethics of real estate intermediaries in Poland is provided.

Professional ethics may reduce transaction costs and improve relations between intermediaries and customers. In this article, a general overview of the basic principles of professional ethics of real estate intermediaries in Poland is provided.

Purpose This paper aims to offer a research-based assessment of why mature firms in mature industries may struggle to survive. The basic issues explored are major hurdles to the dynamic path that the contingency theory would predict. Design/methodology/approach By examining dozens of studies...