This study sets out an original concept of the decomposition process of insurance operations. The first part of the paper presents the concept of the process, the process-based approach and process management. The further part identifies the processes carried out in insurance companies and...

The significance of insurance activity is constantly growing, generating new problems and posing new challenges. One of these challenges is meeting the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which means the necessity to...

The significance of insurance activity is constantly growing, generating new problems and posing new challenges. One of these challenges is meeting the growing requirements and expectations of customers. This requires the efficient management of insurance companies, which means the necessity to...