The author reflects on the impact of the recession on retailers and consumers in Great Britain. He cites several areas that would be affected by the recession, including prices, customer experience and new channels and media. He then emphasizes that a recession provides an opportunity to test...

The author reflects on the failure of retail stores in Great Britain to engage in price promotions. According to the author, there are only few stores, which have some form of price promotions. He adds that more stores now focus on product. He also asserts that those retailers with no price...

The article presents the views and plans of chief executive officer Ting Hung Yi for China Ting Group Holdings Ltd. He shared the company board's aim to focus more on retail trade and to achieve a 20 to 25 percent increase in its outlets by 2009. He also stated that they are always observing...

This paper provides a new framework for service innovation based on structured interviews with some of the best known thinkers and practitioners in the field of innovation, as well as extensive literature reviews, supported through case study analysis, in order to identify the components of...

This paper presents results of a pilot study completed as part of the BestLog (Best Practices in Logistics) project. BestLog (www.bestlog.org) is a research project initiated by the European Commission (EC) and financed from the 6th Framework Programme. One of the project goals is to identify...

Abstract: Purpose The research aims to identify, categorise and compare supply chain measures and benefits listed in literature based case studies that were named as best practices. Design/methodology/approach The research applies iterative triangulation which is a method used to build theories...