Social enterprises have become a natural part of the economy. Their importance is significantly increasing, as well as the need to evaluate their performance. There are different points of view on the indicators and methods used to evaluate their performance and they often lack simplicity and...

In order to investigate the economic performance of business processes, simulations are performed. These simulations determine values of key performance indicators (KPIs ). We sought a valid solution to integrate KPIs in our Process Analysis Studio (PAS). Our investigation aims for a concept...