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Choice of acute care facility by patients : implications for managing urgent care centers

Cakici, Ozden Engin; Dewan, Rajiv M.; Freimer, Marshall - 2015

Many patients have a choice of a provider for acute care, typically choosing between an Urgent Care facility (UC) or an … Emergency Department of a hospital (ED). This choice is made by a patient who is generally not herself a trained medical … patients, and takes into account the factors that affect the patient. We show that a separating equilibrium, in which all …

Persistent link: https://www.econbiz.de/10011807904

The causal effect of hospital volume on health gains from hip replacement surgery

Rachet-Jacquet, Laurie; Gutacker, Nils; Siciliani, Luigi - 2019

Persistent link: https://www.econbiz.de/10012200777

Separate and concentrate : accounting for patient complexity in general hospitals

Kuntz, Ludwig; Scholtes, Stefan; Sülz, Sandra - In: Management science : journal of the Institute for … 65 (2019) 6, pp. 2482-2501

Persistent link: https://www.econbiz.de/10012039810

Assessment of patient satisfaction in tertiary care public hospitals

Mukherjee, Debarshi; Saha, Mahasweta; Chatterjee, Rajesh; … - In: International journal of business innovation and … 30 (2023) 2, pp. 148-164

Persistent link: https://www.econbiz.de/10014293932

Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction

Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513

Persistent link: https://www.econbiz.de/10014432005

Measuring the quality of health services provided at a Greek public hospital through patient satisfaction : case study: the general hospital of Kavala

Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International journal of business and economic sciences … 10 (2017) 2, pp. 60-72

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Persistent link: https://www.econbiz.de/10011709598

Emergency department staff planning to improve patient care and reduce costs

Ganguly, Subhamoy; Lawrence, Stephen; Prather, Mark - In: Decision sciences : DS 45 (2014) 1, pp. 115-145

Persistent link: https://www.econbiz.de/10010344817

Beyond patient classification : using individual patient characteristics in appointment scheduling

Salzarulo, Peter A.; Mahar, Stephen; Modi, Sachin - In: Production and operations management : an international … 25 (2016) 6, pp. 1056-1072

Persistent link: https://www.econbiz.de/10011507726

Patient involvement in patient safety : current experiences, insights from the wider literature, promising opportunities?

Sutton, Elizabeth; Eborall, Helen; Martin, Graham - In: Public management review 17 (2015) 1, pp. 73-89

Persistent link: https://www.econbiz.de/10010504079

Life is all about timing : an examination of differences in treatment quality for trauma patients based on hospital arrival time

Anderson, David; Gao, Guodong; Golden, Bruce - In: Production and operations management : an international … 23 (2014) 12, pp. 2178-2190

Persistent link: https://www.econbiz.de/10010479075