Purpose This study aims to propose a conceptual framework describing the relationship between enablers of knowledge sharing (KS) and organizational sustainability. Design/methodology/approach An in-depth literature review based on preferred reporting items for systematic reviews and...

A retail banking case study published in this journal ten years ago described a method for inviting staff involvement in customer service improvement. In this article, the author has reinterpreted the case as an archetypal example of internal marketing for generating and circulating staff...

The essence of new product development is the creation, utilization and exploitation of new knowledge. Business sustainability is embedded in the firm’s ability to manage its new product development (NPD) processes. This paper explores the complex relationship between organizational context,...

This paper examines the appropriation of innovations in a number of qualitative case studies through the theoretical lens of the activity based perspective on knowledge. Because knowledge is deeply embedded within its context of use, and the practices through which it is utilized, the knowledge...

Grounding in the premise that motivation in a knowledge work environment is an outcome of the existence of certain antecedents that are responsive to the dynamics of motivation in this environment, this work develops a conceptual model synthesizing motivations “what” and “how” that will...

Although product development is recognized as knowledge‐intensive work, we have limited understanding of its impact on product development performance. The mechanisms by which knowledge sharing contributes to strategic imperatives such as time to market and value to customers are also not well...

Recent literature discusses problems that organizations have had with the implementation of knowledge management programs and practices to support innovation. The article discusses findings from interviews with 50 human resource executives, staff, and consultants working for 20 San Francisco Bay...

Purpose – Aims to provide new practical viewpoints regarding the knowledge management and leadership theory of project management through an in‐depth case study Design/methodology/approach – Argues that community leaders can develop a concept of a business community comprised of diverse...

Purpose – The paper seeks to identify the drivers behind the displacement of the locus of innovation from a hierarchical model to a distributed environment including customers, (lead) users, intermediaries and other external stakeholders. Design/methodology/approach – Exploring the...

Purpose – Knowledge‐based assets and organizational learning capabilities are recognized to be critical for firm's innovation activities. The process of creating new knowledge requires acquiring useful data and information, and utilizing it effectively in its internal innovation activities....