Cultures can be said to be an ostensive concept, reflected by visible manifestations rather than abstract definitions. Organisation cultures are underpinned not only by imposed procedures and structures, leadership example and environmental considerations, but by social and economic ideologies...

Describes how the National Health Service management has responded to pressure for change as a “critical case site” for investigation of the importance of innovativeness. What factors help or hinder innovation? What distinguishes highly innovative teams? How does the process of innovation...

Explains the advantages of using a culture survey as part of an organization′s change effort and examines the use of culture surveys in information gathering and communication. Culture surveys, used properly, become invaluable in guiding change. Used improperly, however, they can be...

Builds on work within The Lawson Mardon Group – one of the world′s largest packaging firms. Reviews, in particular, discontinuous change and the relationship between responsiveness and organizational learning – the latter expressed as a model identifies different organizational development...

Suggests that strategic planning offers managers the tools to cope with complex, changing environments and to shape organizational responses. However, points out that experience and research suggests that, frequently, these potential benefits have not been achieved. Out of the common...

Argues that groups within the organization play a significant role in enabling it to face a hostile environment. Describes how groups translate their culture into work patterns and argues that this is an important factor in any change programme. Questions the motives and effectiveness of culture...

Presents a personal view from a business school perspective on some of the issues in an era of rapid change and internationalization of business, facing management development – defined here as programmes and activities specifically provided to enhance the knowledge, abilities and achievements...

Presents the structural changes taking place in the international airline industry and the progression of changes in airline marketing strategies in global markets. Discusses major criteria for survival as well as an analysis of the future of the industry. Highlights specific marketing...

Reminds us that strategic planning has been widely advocated in the management literature but points out that studies of its actual effect on performance have been sparesely and selectively reported. Reconsiders the question of whether strategic planning really does contribute to business...

Draws attention to the growing importance of learning as a major competitive base, which has given rise to the notion of the learning organization. Some commentators believe that the only source of sustainable competitive advantage is likely to be the ability of companies to learn faster than...