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Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings

Erdurmazlı, Eser; Erdem, Haluk; Türen, Ufuk; Gökmen, … - In: International journal of electronic marketing and … 13 (2022) 3, pp. 300-318

Persistent link: https://www.econbiz.de/10014309740

Satisfaction with internal communication and hospitality employees' turnover intention : exploring the mediating role of organizational support and job satisfaction

Duarte, Ana Patrícia; Silva, Vítor Hugo - In: Administrative Sciences : open access journal 13 (2023) 10, pp. 1-17

given current staff shortages. The travel and tourism industry has been strongly affected, with many organizations having … difficulty attracting and retaining workers. Portugal, as a prominent player in tourism, is no exception, and the workforce …

Persistent link: https://www.econbiz.de/10014443858

Fear of Covid-19 and hotel frontline employees' sense of work alienation : intervening and interactional analysis

Peng, Michael Yao-Ping; Khalid, Adeel; Usman, Muhammad; … - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 5, pp. 821-833

Persistent link: https://www.econbiz.de/10014633774

The impact of employee uniforms on job satisfaction in the hospitality industry

Karch, Guenther E.; Peters, Mike - In: Inventi impact: service sector (2018) 1, pp. 35-40

Persistent link: https://www.econbiz.de/10012145725

The meaning of hospitality: do employees understand?

Golubovskaya, Maria; Robinson, Richard N.S.; Solnet, David - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1282-1304

Persistent link: https://www.econbiz.de/10011732072

The impact of COVID-19 on Indian hospitality industry

Semwal, Manoj; Ghai, Abhishek - In: Redefining business strategies for the service industry …, (pp. 94-101). 2020

Persistent link: https://www.econbiz.de/10012593058

The effect of hotel employee resilience during COVID-19 : the moderation role of perceived risk and challenge stressors

Xie, Chaowu; Zhang, Jiangchi; Chen, Yanying; Morrison, … - In: Tourism management perspectives : TMP 46 (2023), pp. 1-14

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Locus of control as a moderator of the effects of COVID-19 perceptions on job insecurity, psychosocial, organisational, and job outcomes for MENA region hospitality employees

Mahmoud, Ali B.; Reisel, William D.; Fuxman, Leonora; … - In: European management review : EMR 19 (2022) 2, pp. 313-332

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Determinants of female employees job satisfaciton in hotels in Malaysia : an empirical study

Shiva Hashemi; Jamil Jusoh; Azizan Marzuki; Shaian Kiumarsi - In: International journal of services and operations management 31 (2018) 2, pp. 191-206

Persistent link: https://www.econbiz.de/10011978941

Qualitative job insecurity, emotional exhaustion and their effects on hotel employees' job embeddedness : the moderating role of perceived organizational support

Dogantekin, Ali; Secilmis, Cihan; Karatepe, Osman M. - In: International journal of hospitality management 105 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013363633