In the late 1980s, Chile planned to privatize Santiago's sanitary works enterprise (EMOS) but instead reformed it under public ownership. It did so through a regulatory framework that mimicked the design of a concession with a private utility, setting tariffs that ensured at least a seven...

Why did reform in Santiago improve water system performance, when similar reform attempts under public management in other countries failed? In the late 1980s, Chile planned to privatize Santiago's sanitary works enterprise (EMOS) but instead reformed it under public ownership. It did so through...

The authors analyze experience with written performance contracts between developing country governments and the managers of their state-owned enterprises. Such contracts have been a vogue since the mid-1980s, and substantial resources have been sunk into their design and enforcement, yet the...

In the early 1990s Mexico City's Federal District (the D.F.) initiated a series of service contracts with four operators in the private sector, each to be implemented in three stages over ten years. The idea was to introduce competitive pressures and to find out if a "gradualist" aaproach would...