This paper examines research design issues in quality management studies. Potential research problems are identified and suggestions provided on how these problems could be addressed through effective research design techniques. A good research design enables the researcher to address the right...

Purpose – The purpose of this paper is to develop a framework for disaster relief supply chain quality management (DRSCQM). Design/methodology/approach – This paper introduces a structured approach to making decisions in the following areas: system foundation, system constraints, initial...