The objective of this study is to investigate the development of social capital through participating in a group-based microcredit programme as well as its economic effects in Peninsular Malaysia. Findings indicate that the length of participation and organizational profile have a positive...

The Financial Services Modernization Act of 1999 repeals the Depression-era Glass-Steagall Act (1933) and the Bank Holding Company Act (1956) and allows insurance firms for the first time to merge with banks and cross sell non-traditional insurance products. Previous studies suggest that such an...

Purpose: This paper aims to explore the specific causes of failure among Malaysian female entrepreneurs who were provided with financial services by the microfinance institution: Amanah Ikhtiar Malaysia (AIM) to start up their own businesses. Design/methodology/approach: This paper adopts a...

Purpose: The purpose of this paper is to examine the attributes of innovation adoption and its effects on the performance of Malaysian manufacturing SMEs. Design/methodology/approach: Quantitative data were collected from 360 randomly selected manufacturing SMEs through structured interviews....

Purpose: Hotel industry is witnessing a radical change as a result of technology interaction such as artificial intelligence (AI) in service tasks. As a result of this transformation, the pattern of service delivery based on human interaction has been changed to digital interaction. This...

Purpose: Previous studies equated information technology (IT) with the notion of effective resources. ITs improved firms’ competitive advantage and innovativeness. Yet, far fewer studies investigated types of IT competencies that corresponded to innovation capabilities, particularly in...

Purpose: This study aims to delineate opportunity recognition as a competency from opportunity recognition as an outcome in the form of ideas and opportunities. In addition, a model was developed to examine the antecedents that lead to opportunity recognition competency, the intention to be an...

Purpose: Entrepreneurial activities are embedded within the networks of social relationships, which facilitate the flow of crucial information and resources. This study aims to examine the effect of social capital (i.e. structural, cognitive and relational), entrepreneurial competencies (i.e....

Purpose: This study aims to examine the effect of entrepreneurial and market orientations on consumer engagement and the performance of manufacturing small- and medium-sized enterprises (SMEs) under the premise of the resource-based view (RBV) theory. Design/methodology/approach: This study...