Purpose: The purpose of this paper is to ascertain the performance of Indian hospitals in recent past and derive meaningful insights for policy makers and practicing managers in this area. Design/methodology/approach: This paper analyses the technical efficiency of select Indian private...

Purpose: The purpose of this study is to determine the impact of environment, social and governance (ESG) disclosure on credit ratings of companies in India. Design/methodology/approach: Firms under study are listed on the Bombay Stock Exchange (BSE) 500 and represent almost 93 per cent of the...

Purpose: This paper aims to examine the interplay between risk, capital and efficiency of Indian banks and study how their relationship differs across different ownership types. Design/methodology/approach: Panel regression techniques are used to analyze a large data set of all Indian scheduled...

Purpose: This study aims to understand the consumer behavior in the context of online food delivery services that has become crucial for all the players in the market to meet their bottom line, especially given the fact that COVID-19 has altered the mindset of consumers. The current perception...

Purpose: This paper aims to analyse how the top over-the-top (OTT) platform is becoming a preferred source of entertainment amongst young consumers over traditional Pay TV service (Cable TV/DTH) in India and what factors play a vital role in such preferences along with gamification of content....