EFTPoS (electronic fund transfer at point of sale) seen as a potential development in the 1970s, increasingly became a realistic proposition during the 1980s. In 1985, Eftpos UK Ltd, a joint endeavour by banks and building societies, was established to develop a unified clearing system. In...

Retailing in the UK has experienced, and continues to experience, a period of rapid development. The changes brought about have radically altered the way retailers operate. Their increasing share of markets has made the UK's largest retailers formidable operations at home. In 1992, the European...

Purpose – The purpose of this research is to specifically explore the role of management characteristics in the international development of SMEs. Design/methodology/approach – Since the intention of this study was to build theory from an unexplored area of research, a multiple case approach...

Purpose – This paper aims to consider factors that determine the direction of international market selection. It does this with specific reference to service companies operating in the retail sector. Design/methodology/approach – The paper draws on general, services and retail specific...

Purpose – The purpose of this paper is to explore the potential of incorporating visual methods in the study of identity and identity work. Design/methodology/approach – Scholars have proposed a range of approaches to the study of identity. However, studies have typically relied on...