Afunwa, A. P.; Agbaeze, E. K.; Ike, N. M.; Isichei, E. E. - In: Cogent Business & Management 7 (2020) 1, pp. 1-20
The need to improve the performance of the telecommunication sector in Nigeria was the major motivation for this study. The study relied on requisite literature to provide a relative understanding of the concepts. Survey design was used and a sample of 299 employees across 6 state offices of...
