The North Cyprus tourism industry has been sensitive to the political instability on the island, which has arisen from the political problems between the Turkish and Greek Cypriots. Economic integration with Turkey and federation with the Greek Cypriots are considered to be two alternative...

This paper presents a set of secondary findings about the environmental factors influencing the international expansion plans of Bass Hotels and Resorts. Literature indicates that different factors in the business environment influence decisions of the organizations as they plan expansion into...

This paper fills a gap in the research undertaken into the influence of organisational structure on entrepreneurial orientation and expansion performance. The expansion decision‐making process of an international hotel group was investigated. In‐depth interviews, observations and document...

Purpose – The purpose of this paper is to present the challenges encountered when conducting qualitative research in foodservice operations and to discuss the strategies to overcome the identified challenges. Design/methodology/approach – The researchers conducted food safety observations,...

Purpose – This paper aims to introduce the notion of investigative research on the internet (IRI) and conceptualise its processes through the principle of streaming. It seeks to discuss the similarities and differences between IRI and netnography and considers various aspects of the IRI...

Purpose – This paper aims to introduce a structuring and processing model (SPM) as a framework for tourism decision making research. Design/methodology/approach – The study employs McCracken's long interview to collect data in field settings. The study introduces advances in Mintzberg et al....

Purpose – This paper seeks to describe how the results of the qualitative research method of focus groups may be used as conceptual data at the onset of a research study to inform researchers regarding relevant issues for future more in‐depth quantitative study. Design/methodology/approach...

Purpose – The Delphi technique is used to achieve consensus among experts and/or gain judgment on complex matters. This paper aims to discuss the classical Delphi and its advantages and disadvantages in qualitative research, particularly in hospitality. Design/methodology/approach – The...

Purpose – This paper's aim is to critically review the use of Delphi techniques in qualitative research for utilising “expert” opinions and to explore through a detailed example how Policy Delphi can be used by hospitality researchers as an alternative to the more widely used Normative...

Purpose – While it is possible to classify the previously suggested conditions to the promotion of interorganizational cooperation as either referring to strategic interdependence or to structural and procedural conditions, it is unclear which approach is more critical to the promotion of...