Purpose – This research aims to investigate the extent and pattern of information and communication technology (ICT) usage by women entrepreneurs in Malaysia, as well as the impact of personal traits on usage. Design/methodology/approach – All the members of the National Association of Women...

Purpose – Much research on knowledge discovery in database (KDD) merely pays attention to data mining, one of many interacting steps in the process of discovering previously unknown and potentially interesting patterns in large databases, but little to the whole process. However, such...

Purpose – This study aims to develop a decision making model and approach for logistics planning problem which naturally involves two or more decision units at a hierarchical structure. Such a decision problem in practice often involves uncertain and imprecise factors with the parameters of a...

Purpose – To reveal and analyze the key issues concerning information systems management in Mainland China. Design/methodology/approach – Based on data collected from 286 Chinese companies, 12 top key issues in information systems management in Mainland China are ranked and compared with the...

Purpose – Aims at finding out the senior managers' perceptions about the extent to which the components of KM contribute to the success of SMEs (small and medium enterprises) in Turkey. Design/methodology/approach – In this paper, the current knowledge management practices in Turkish SMEs...

Purpose – The purpose of this paper is to examine the impact of the relationship marketing underpinnings, namely: commitment; competence; communication and conflict handling on the one hand and customer loyalty on the other, as well as the mediation effects of trust and relationship quality....

Purpose – The purpose of this paper is to discuss the applicability of investment decision‐making techniques under fuzziness. Design/methodology/approach – The paper explains how fuzzy sets can be used in investment decision making. Findings – It was found that any classical investment...

Purpose – The purpose of this paper is to propose a framework for describing and evaluating the representativeness of a small set of search results extracted from the original results: this is deemed desirable in information retrieval in enterprise information systems....

Purpose – The purpose of this paper is to investigate the causal relationships among the factors influencing the technology transfer offices' (TTOs) performance. Design/methodology/approach – The fuzzy cognitive maps (FCM) method is used in this study. Findings – The findings from this...

Purpose – The purpose of this paper is to present an intelligent mobile based emergency response system (MERS) framework, a text information extraction and aggregation algorithm to integrate information from multiple sources in the MERS system, and an ontology‐supported case‐based...