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Orchestrating firm-specific resource integration to achieve customer service performance : an investigation in the hotel context

Rini, Gilang Puspita; Kusumawardhani, Amie - In: International journal of innovation science 16 (2024) 3, pp. 445-462

Persistent link: https://www.econbiz.de/10014538745

Go moderate! : how hotels' cancellation policies affect their financial performance

Altin, Mehmet; Chen, Chihchien; Riasi, Arash; Schwartz, Zvi - In: Tourism economics : the business and finance of tourism … 29 (2023) 8, pp. 2165-2182

Persistent link: https://www.econbiz.de/10014580622

Does hotel class moderate the impact of crime on operating performance?

Yang, Yang; Hua, Nan - In: Tourism economics : the business and finance of tourism … 28 (2022) 1, pp. 44-61

Persistent link: https://www.econbiz.de/10012886846

Chatzipanagiotou, K. C.; Koritos, Christos - 2022

This paper aims to suggest an empirically based typology of hotels according to their marketing information systems (MrkIS) configurations. The study seeks to examine major antecedents of the effectiveness of MrkIS and their influence on the adoption of specific marketing applications. Finally,...

Persistent link: https://www.econbiz.de/10014241261

The relationship between mission and performance of Christian faith-based hotels in Kenya

Muriithi, Ruth Wanjiku - 2022

Persistent link: https://www.econbiz.de/10013397533

Hotel analytics : the case for reverse competitive sets

Schwartz, Zvi; Webb, Timothy; Ma, Jing - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 559-571

Persistent link: https://www.econbiz.de/10013387232

The impact of the Web Summit on hotel performance, the case of Lisbon

Bento, Carla; Almeida, Paulo; Jiménez-Caballero, José Luis - In: Journal of revenue and pricing management 21 (2022) 5, pp. 564-577

Persistent link: https://www.econbiz.de/10013390708

Competitors or complements : a meta-analysis of the effect of Airbnb on hotel performance

Yang, Yang; Nieto García, Marta; Viglia, Giampaolo; … - In: Journal of travel research : a quarterly publication of … 61 (2022) 7, pp. 1508-1527

Persistent link: https://www.econbiz.de/10013390823

Exploring the links among corporate social responsibility, reputation, and performance from a multi-dimensional perspective

González-Rodríguez, M. Rosario; Díaz-Fernández, M. … - In: International journal of hospitality management 99 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10013328065

Cross-dimensional measures of asset lightness and fee orientation in lodging groups

Lussi, Sonja; Masset, Philippe; Weisskopf, Jean-Philippe; … - In: International journal of hospitality management 109 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014282482

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