Employee intrapreneurial engagement is considered to be one of the fundamental initiatives that can help organisations to achieve a sustainable competitive advantage in the midst of economic hardship and stiff competition particularly in a volatile and competitive business environment. The main...

The present changing trend and competitive business world have compelled many sectors to improve their service quality, productivity and performance. The health sector is a unique sector with peculiar work environment and developmental expectations from workers of different categories. Experts...

The health sector is one of the cornerstones and most viable tool for sustainable development. The quest for improved performance has developed momentum over the past years, and this has increased the demand for excellent service. Still, surprisingly the process and array of complexities in...

There have been dramatic changes in workforce demographics over the past few decades affecting employment relation. As a result, flexible work pattern became a common initiative used by organizations globally in response to various challenges faced in demanding industries like the banking...

For a product to receive complete loyalty depends not only on the quality of the product but also on the satisfaction derived from such product. All three, loyalty, quality and satisfaction are significant factors that show how effective the customer service of an organization is. When customer...

The health sector is one of the cornerstones and most viable tool for sustainable development. The quest for improved performance has developed momentum over the past years, and this has increased the demand for excellent service. Still, surprisingly the process and array of complexities in...

Organisational learning, as the process of continuous information acquisition, dissemination and exploitation, often leads to an organisation's competitiveness. Hence, this study examined the relationship between organisational learning and employee engagement. The study also investigated the...

Organizational citizenship behaviour (OCB) is essential for the sustainability of any organization in the 21st century because of its potential outcomes which include increased productivity, efficiency, customer satisfaction, reduced cost, reduced employee turnover rate to mention but a few....

Acquiring knowledge and skills is important facet for growth and development. Organisations have seen the necessity of create emerging ideas through socialization so as to meet up with the standards of the evolving world. The technology industry remains one which has huge potential and has made...