The need to have shelter is indispensable to humanity. Access to adequate and decent housing units decreases with the increase in population, scarcity of fixed assets like land, escalating house prices and the rising cost of living. The study uses time series data, 1980-2011, drawn from the...

This paper analyzes consumer satisfaction in the energy sector in Kenya to assess the quality and level of service delivery. By use of the European Consumer Satisfaction Index (ECSI), the paper estimates consumer satisfaction in biomass, petroleum, electricity and renewable energy subsectors....