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Satisfaction is a function of users of logistics services in e-commerce

Vasić, Nebojša; Kilibarda, Milorad; Andrejić, Milan; … - In: Technology analysis & strategic management 33 (2021) 7, pp. 813-828

Persistent link: https://www.econbiz.de/10012589367

A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention

Dhingra, Sanjay; Gupta, Shelly; Bhatt, Ruchi - In: International journal of e-business research : an … 16 (2020) 3, pp. 42-59

Persistent link: https://www.econbiz.de/10012302663

Validation of customers' perceived e-service quality determinants : a confirmatory factor analysis approach

Bhati, Narender Singh - In: International journal of services, economics and management 11 (2020) 2, pp. 97-118

Persistent link: https://www.econbiz.de/10012285562

A principal component analysis of customers' perceived risks for online retailing services : evidence from Kenya

Mwencha, Peter; Muathe, Stephen - In: Journal of customer behaviour 18 (2019) 3, pp. 167-190

Persistent link: https://www.econbiz.de/10012257472

Critical factors influencing the role of FDI in e-commerce business

Krishna, P. Vamsi; Chakaradhar, D.; Siddhardha, P. - In: GITAM journal of management : a quarterly publication … 16 (2018) 3, pp. 58-67

Persistent link: https://www.econbiz.de/10012049376

Paradigm shift from attracting footfalls for retail store to getting hits for e-stores : an evaluation of decision-making attributes in e-tailing

Kotni, V. V. Devi Prasad - In: Global business review 18 (2017) 5, pp. 1215-1237

Persistent link: https://www.econbiz.de/10011778350

A fresh look on determinants of online repurchase intention

Ir. Jagjeet Singh Sarban Singh; Omkar Dastane; Haba, … - In: Handbook of research on digital transformation …, (pp. 87-116). 2022

Persistent link: https://www.econbiz.de/10014438080

Online retail service quality : scale development and validation

Swar, Biranchi Narayan; Panda, Rajesh - In: Vision : the journal of business perspective 27 (2023) 3, pp. 376-385

Persistent link: https://www.econbiz.de/10014291925

A Study on Trust in Online Shopping of Youth in Pune City : A Factor Analysis

Kumar, Dr. Vinay - 2015

Lack of trust on online shopping has been conceived as the basic barrier to the adoption of online hopping. In recent times online shopping in India is on rise. Although it is less than 1% of total retail sales by different formats of retailing. The current study is done by the researchers to...

Persistent link: https://www.econbiz.de/10013030725

The role of Internet in marketing activities aimed at Gen Y consumers, based on selected regions of Poland, Czech Republic and Slovakia

Barska, Anetta; Śnihur, Janusz - In: Economic and environmental studies : a journal for … 15 (2015) 2, pp. 189-209

concerning the use of Internet. Territorial scope of research concerns the regions within the border area of Poland, Czech … was carried out in 2013 and 2014, among Generation Y consumers, coming from the border area of Czech Republic, Poland and …

Persistent link: https://www.econbiz.de/10011419316