Purpose – The purpose of this paper is to provide a relevant backdrop for the Worldwide Hospitality snd Tourism Themes (WHATT) theme issue on tourism challenges and solution in the Niagara region, and to present the key points discussed during the 2007 WHATT roundtable discussion in the...

Purpose – The purpose of this paper is to provide insights to the relevant past discussions, theories and projects; and sustainable tourism development in the Niagara region. Design/methodology/approach – Each of the key four sections of this paper zooms in to specific areas. Outcomes from...

Purpose – The purpose of this paper is to identify the best approaches management should embrace to successfully attract and retain high quality human resource talent within the Niagara region's hospitality industry. Design/methodology/approach – A selected cross‐section of relevant and...

Purpose – The purpose of this paper is to provide insights to relevant theories, challenges and the future opportunities for binational tourism in the Niagara region. Design/methodology/approach – A selected cross‐section of relevant publications including news media items are reviewed....

Purpose – This paper aims to present answers to the strategic question: “How should Niagara region respond to the key challenges it faces and find solutions to preserve and develop its tourism industry?” It aims to capture the essence of conclusions of nine papers contributed by 22...